If MSINFO32.exe or System Information is not working on your Windows 11/10 PC, read this post to learn how to fix it. System Information Tool (or the MSINFO32.exe tool) is a Windows utility that tells you almost everything about your computer. This includes the system summary and detailed information about your computer’s hardware, software, and internal state. A few users have reported that the System Information tool is not working on their Windows 11/10 PC and generating a “Can’t collect information” error message.